Refund policy

Returns

We want you to love your Le Parfait products, but if something isn’t quite right, we offer a no-quibble return within 28 days.

If you’re unhappy with your order, you can request a full refund or replacement—just make sure the item is unused and in its original packaging, and returned within 14 days of receiving it. Refunds or replacements are typically processed within 7–10 business days. Please note: shipping charges are non-refundable.

Order Cancellations

If you need to cancel your order, please contact us by email as soon as possible.
While we’ll do our very best to cancel your order before it ships, please note that it’s not always possible once processing has begun. If payment has already been taken and we’re able to cancel in time, we’ll arrange a full refund.

Return Address

Please send all returns to:

Le Parfait Returns
Unit 3 Station Business Park
Back Station Road
Mirfield
WF14 8QF

Please note: We only accept returns for unused items purchased directly from www.leparfait.co.uk. If you purchased your Le Parfait product from another retailer, please return it directly to them.